I had a cv "review" by this company and they came back with some very good feedback so I purchased the top package they offered to update my CV. Payment was in 4x installments of 99GBP. The product turnaround time was quick after I provided my information, however upon receipt of the cv, it was so much worse than my original cv, nothing as advertised in their sales pitch. It was generic, plain template with generic wordings it similar to a CV downloaded from an online website. It did not stand out at all and wouldn't to any recruiter. The CV did not sell me, represent my personality and skills and experience, and shows the writer had no understanding of my industry at all. After going back and forth we several times asking for a partial refund as I had zero confidence that they could improve it to the standard expected of an executive cv and for that price, I was trying to reason with them to go down to the lowest package as they did deliver something, I was eventually threatened with collections. So I had to pay to not affect my credit score. Few months later and I still have not received a refund or the product I ordered.