I have been an interval international exchange member for approximately 16 years. Inventory for exchange has decreased Significantly and as of late, exchanges are much more difficult. Property deposits seem to be undervalued, requests are difficult To place on certain properties and the best chance you have is to wait to the very last minute and to go on line multiple times per day In hope of something turning up. Any families make plans like this? Sound like a good way to do business? Customer service And agents are very helpful - keep trying, we're sorry, we hope something works out for you. Their new advertising should be: We've got great locations and exchanges; unfortunately, you won't qualify for an exchange - - we'll send pics!