8 Jul, 2019 → by ClaimboUser841773
event registration scam
2
Active Advantage uses deceptive practices to steal money. When I registered for a couple of events in the Madison, Wisconsin, area, I was forced to create an Active Advantage account--no where in the process did it state that I was signing up for an annual fee of $89.95 that would be charged to the credit card used for race registration. I am VERY cautious about clicking through so that I don't receive spam emails for activities in which I have no interest. I DID NOT accept a membership and certainly did not sign up for an annual membership at a cost of $89.95. I called customer service, [protected], and after waiting on hold for more than 30 minutes finally reached a live person. They were obviously experienced with dissatisfied customers calling on this subject. The agent assured me that I would receive my refund. Happy that I get my money refunded; livid that I had to waste my time calling to get back my stolen property.