21 Jul, 2019 → by ClaimboUser428825
event on 20th july 2019
1
Dear Sir/Madam, I would like to raise my concerns in regards to the event on the 20th July, my wife had book Silver tickets in order to get a decent view and experience of the event but unfortunately I feel that your management team failed on this occasion and should re consider what seating should be marked up as Silver as yesterday I missed over half of the show as we couldn't even see the stage which is very disappointing. My wife had paid a premium price for these seating as a Birthday present for me as it was my birthday yesterday and knowing I'm a huge fan of Neha Kakkar. Unfortunately I feel we would have better off with the standard seating which would have given us a better view of the performers performing. I did raise my concerns with the management on duty as well and in which they made an announcement when Neha Kakkar came on a again on her second half of the show which must have been 3/4 of the show in which we have lost out on entertainment which I find wholly unacceptable. Therefore we would like to request for a refund for the part of the show which Angel Events have failed in providing on the premium tickets which we had purchased. Also I would also like to highlight that there was no mention on the tickets of the views being restricted either.