29 Jan, 2020 → by ClaimboUser972440
ets staff used dirty mop

1

We took a train no. EP9201 on 29th Jan 2020. After it rained, rain water started to seep into the coach. The ETS Staff proceeded to mop the coach with a very dirty and foul-smelling mop. The coach smelled terrible after the staff mopped it. Please advise the staff members to ensure that the mop they use is CLEAN before using it as this leaves a verg bad impression on all the passengers in the coach.
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