My mother died on August 20. She had a small Ameriprise portfolio which my sister and I would receive as beneficiaries. After her funeral I began contacting banks, insurance companies and Ameriprise to close out her accounts. I had no problem with banks and insurance companies but I am still trying to get the Amerprise account closed. I called Ameriprise Estate Settlement on August 27 to inform them my mother had passed and we wanted to close the account. I was told both my sister and I would receive forms within 3-5 days which were to be filled out and returned to Ameriprise. Because no forms were received I called Ameriprise again on September 4 and was told there was no record of my previous call but forms would be mailed to us and we should receive them between 3-5 business days. No forms were received by September 14, so again I called. I was told there was no record of my previous phone calls and forms would be sent that day. On September 18, again not having received any forms, I called Ameriprise to be told that the forms were being sent and I should receive them by today, Septmber 22. Guess what - mail came and no forms were received. The portfolio is small but I am beginning to think Ameriprise does not have the funds to close out the estate. No sense calling the "Personal Advisor" because he does not answer his phone. Meanwhile the "estate" is rapidly shrinking because of the volatile stock market. This should have been closed weeks ago.