20 Feb, 2020 → by ClaimboUser211004
Escrow Activity
1
I so hate Cenlar and am pissed at Citi for letting them service my mortgage/escrow. Last year, I did a refinancing. There was a $633.89 escrow balance transferred over from my old mortgage. It was applied on 1/3/2019 upon closing. On 1/29/2019, there was an 'adjustment' of $749.27. Nobody at customer care could tell me where it went to. Now, I have always been short with my escrow balance even after I agreed to pay $51 more towards my escrow account since last November. It never happened before the refinancing and when Citi was still servicing me. I truly believe the shortage is because of the $749.27 removed from my escrow account!