Took printer in for repairs/service. Was informed the printerhead needs to be replaced. Repairs done, but when I got printer back the top tray was broken off. Took it back to incredible connection east rand mall to rectify. Received printer back when I tried to scan the feeder was unable to take the paper from the tray. Took printer back again. Now on 11 march collected printer again where they replaces the top tray and printerhead again? Not sure why the printer head was replaced. However it is now giving me a paper jam error. East rand incredible connection say I must take it up with their repairer??? Poor service. Passing the buck!!!