27 Oct, 2019 → by ClaimboUser571293
epson expression home xp5100
1
My printer was working very good with a three party ink which I have use for many years. An update was added to my printer that stopped the use of my ink which had been working before. I request a new computer or a fix to turn this problem around and have never got an answer. This print is less than six months old. I have purchased a different printer for HP. because of poor service from you. Under MAGNUSON-MOSS WARRANTY IMPROVEMENT ACT U.S. Code Annotated Title 15 Commerce and Trade Chapter 50 Consumer Product Warranties Section 2030 Basically this means that you cannot stop third party ink from working in your (my) printer. I would like to be reimbursed for this printer and will sent it back to you.