After taking my order, EP refused to fill it unless I paid more than triple the order price. It simply ignored a complaint I made with the Better Business Bureau. "This message is in regard to your complaint submitted on 3/14/2020 against EntirelyPets.com. Your complaint was assigned ID XXXXXXX.. The Better Business Bureau has made two attempts to contact the business regarding your complaint. We regret to inform you that we have not received a response at this time and this case has now been closed as an UNANSWERED complaint in their file. Because we are not a government agency, we cannot force a business to respond. You may wish to contact your Attorney General or like agency." User's recommendation: Avoid it like the plague.