18 Apr, 2019 → by ClaimboUser569702
entire store and staff

1

When we moved to Corona de Tucson, AZ 2 years ago we were excited to see an Ace Hardware only a couple of blocks from our new home. That excitement died quickly after our first visit to the Corona Ace store. The store was half empty and the staff was borderline rude and lacked knowledgeable about what was in the store and merchandise usage in general. They told my husband, who has been in construction for over 50 years, items he wanted didnt exist, then he would find them after searching the store. Most of the time they are out of what you're looking for. Today their paint dept only had 2 tubes of interior/exterior caulking. This is only one small example of a constant state of the store. I refuse to shop at this store and will drive to the other store on Houghton rather than shop st the store 2 blocks from my home. My husband, however, keeps trying thinking it's going to change. I am writing this letter to inform you that this store is a blight on the corporate Ace Hardware name.
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