nothingness spend MORE money The agent patiently assisted me never indicating that this is NO deal even when I verbalized... "what? citi appreciates me as a loyal customer I earned the points & expected to further cost me wow then after spending even more $ to take advantage of NOthing- hiw is this a deal? easydealsNODEAL HERE ...but she was so patient helpful Thank you Amy Citibank Amy is an asset to you! IS an extremely service oriented agent promote her to a useful rewarding customer program HELLO people out there my thoughts are no bennefit to pulling citi simplicity out if your wallet unless despatate NOthing simple about this poor excuse for a citi customer program rarely using this card!