8 Jan, 2020 → by ClaimboUser923929
endurance range
1
i purchased a sofa with chaise bit and a cuddle chair with footstool, i first ordered these in the burgundy and the leather all started coming away with in months, they decided to rplace it for me as i too had the extra insurance, i decided on the same set but changed the colour to black. i have this set for around 4/5 years but complained in september about the so called leather actually peeling off. i sent photas to scs and they said they would get back to me within 7 days bearing in this in mind this is september 2019, today january 8 2020 some body rang me up to say they could offer me £350 off something else in the store but that they would have to take my sofa away. today i also found out the endurance range is not even leather yet i was told it was leather this is simply not exceptable