1 Jan, 2018 → by ClaimboUser507527
endless price hikes with no explanation
1
I had a unit with Extra Space for three years, over the course of which my monthly rate doubled. While they did mention periodic price increases for maintenance etc., I had the strong impression that these would be infrequent and that they would top out - not so! The business model and pricing fluctuations are deliberately opaque, and reflect a fundamentally dishonest business model. Avoid like the plague!