19 Mar, 2008 → by ClaimboUser747908
Elite Logistics Group of Franklin TN – Bad Business
Do not use Elite Logistics Group of Franklin TN for your logistics needs. They give inaccurate quotes and then leave you out to try with the carrier. Anything you ship comes back on you as the shipper. In this case Elite Logistics collected money from us for the shipment and because the bill for the shipment was more than what they charged us they didn't pay it. Then we get a bill from Averritt Express 6 months later wanting payment for a shipment we had already paid Elite Logistics for. We contacted Elite Logistics and they informed us they were working on it. We contact them several times after this and they continue to put us off. Averritt Express then turns us in to collections for this shipment. We contact Elite Logistics again and they lie and tell us they paid the amount we sent them to Averritt and then they lie and tell us they billed us for the difference. To add insult to injury they then tell us that they are washing their hands of the issue. What I don't understand is why we had to get an invoice from Averritt before we knew there was a problem. If you use Elite Logistics you will be subject to misquotes, misrepresentations, and at the end of the day you will be the one left holding the bag.