8 Jul, 2018 → by ClaimboUser304498
Eindhoven no longer a business destination

1

Over the past 5 months I have flown from Eindhoven to Copenhagen for business. As I'm a Platinum KLM customer I am always looking for options to continue adding airline miles so choosing the Max Fare option for all my flights was the most logical as you get good pricing, priority boarding, seat selection and luggage included in the Max Fare as well as 1,000 miles per round trip. Now Transavia have removed the Max Fare option and after searching their website for an explanation I found the "Business Destinations" area which shows a list of the cities they consider business destinations. The abrupt change of this which removes the option of choosing the Max Fare coincidentally with the vacation period sends a very clear message to business travelers, "We don't want your business". Not only have the taken away the option of Max Fare they have without any notification whatsoever changed the times for return from Copenhagen to Eindhoven on Thursdays and Fridays. Originally, I could fly my return to Eindhoven from Copenhagen on Thursday or Friday morning. Now it is 9:25 PM on Thursday or 2:45 PM on Friday. I am now looking for other travel options as clearly Transavia just doesn't want the business from it's business customers.
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