I Am facing issues with DU as I am unable to update my Emirates ID since more than 40 days. I have sent numerous emails and visited DU store in 2 different locations but still they are unable to update my Emirates ID and I am not getting and solution on this. Once they email me saying it's updated when I checked again they say email was sent by mistake. Really tired as iam unable to change my post paid plan not able to get a new device as my EmiratesID is not updated. Need you help so I can reach the right contact and to resolve the issue. I have email proof, SMS proof of my submission. Regards Basha [protected]