They charged me without my permission and without noticing me. They charged me $169 for a service even since I hadn't used them since April 2011 on a corporate card which they should not of had the number for. My accountant people asked me what the expense was. I called to ask who eFax was and was told there was no refunds for the annual charge. They had horrible person on the phone. I would never recommend this company they are scammers. Posted 12.5.15