31 Dec, 2019 → by ClaimboUser791569
Ease of use is low, functionality spotty
2
My 85 year old Mom is still living alone and driving a little, but not super tech savvy. We got her a JitterBug flip phone years ago and she had good luck with it. Then, after the Great Call acquisition, her red Jitterbug *** out, and they tried to replace the flip phone 3 times; each time the microphone was very poor quality and unacceptable for us, since hearing whether her speech is slurred, or incoherent is a critical part of determining whether she is alright or not. We bought the LivelyMobile device, and switched her to the Smart2 phone. Lively Mobile is bulky and must be charged nightly (which is when she might need it most, so how flawed is that planning?) The smart2 is hard for her. In particular, the 'call 5star' button on the bottom right is SO easy to accidentally press. She continually pressed it by accidental brushing. We didn't have 5star service on the phone, since she had the Neck Button, so when she presses the 5 star button in error, it calls 911. This is a growing demographic, and this shouldn't be so hard.