Dear dyson, I bought v7 last jan 23, 2019 after 6 months, its not working anymore so i sent to the service center here in philippines and after 1 week of waiting they said the battery needs to be replaced. So i ordered battery but unfortunately its been 2 weeks until now the battery has not yet arrive. How come it takes 2 weeks to send the replacement. Does battery covers your warranty? I ' m hoping for tour immediate attention on this matter. Thank you, Joan