1 Jan, 2018 → by ClaimboUser874430
duty free package supposedly not found
2
Good day Today I landed in Gatwick from Prague, flight number:EYZ8994 I unfortunately forgot my dutyfree package on the floor of my sitting area. I have gone to customer services to ask for the return of this after cleaners have cleaned to be told that it has not been found. This plastic bag contained 180 pounds worth of tobacco, dutyfree, to which i have not recieved back. Is there a solution you can offer for me please as I feel that this is theft if somebody on the cleaning team has found it and it cost me a lot of money. I look forward to a solution please from yourselves. I am a very frequent flyer with Easyjet as I live in Czech Republic and my work takes me very often to UK and Ireland. I look forward to a return email from yourselves, thank you Daron Martin