16 Apr, 2019 → by ClaimboUser898574
duralast battery for 2005 honda odyssey

1

Really bad experience. After 2months of buying $135 Duralast battery, it went bad and when I visited the shop after jump start, they checked with the instrument that said Battery needs recharge . I was asked to visit another branch of Autozone as their instrument that checks Alternator is not working (I should have realized their intention of avoiding). Then I visited the other branch to check it and it was still the fault with the battery. When I returned to the same Autozone branch for a replacement or recharge, I was told to check the leaks in the car as the battery is still good. I requested them the recharge the battery so that I can do the check later. So with arrogance, he told me to remove the battery off of the car and he can only help by giving the tool box, as he said they just have 2 peoples and cannot help me, even though all returned to the shop, when he gave me the tool box and the shop was without a single Customer. When I gave the Battery, it had bubbles coming from the cap, when I asked them if this is normal? one of the staff said politely, that it is common, the other one said all battery does that in a raised voice!!. After I gave them the battery for recharge and returned home, I realized the worthlessness of the recharge, I called them to ask for an upgrade and they agreed. When I returned for upgrade, I was told the battery that was given for recharge was bad. Not even a single word till then!!. The agony was not over yet. When I asked what's with the instrument that tested the battery that said the battery is good. He realized it and started testing it again and said the battery is good so he will start charging again!! 😤. damn, my big mouth!!!.I said please upgrade to a better battery, total ~$200. No not all done yet. Again no guys to fit the battery, I had to dirty my hands again, but this time difference is, when I started fitting it, the staff came out to share my tools to fit battery to others car (i realized they fit the battery for the very first time only and they are using my weakness of not going away without the battery)!! I am not sure when will I have to get the towing guy again, but request to any smart ones out there who reads reviews before buying anything is avoid the Autozone and definitely not the battery. There very good battery like Duracell, Interstate, Bosch, forget this one else you will have to repent like me. To Autozone Request you to train the staff to be customer friendly without bias, when to turn down customers and when not to, proper working instruments and basic needed trainings.
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