I live in an apartment complex and I am apartment number 14 Duke Energy came out to turn on apartment number 12 two doors down lights he made a mistake and came to my house he never turned off the power he just had all the information switched over he admitted to the mistake two of your employees told me no matter what even though I didn't authorize anything or was not aware of anything announce let me with another $500 deposit that I just paid off last month it's not fair and I need someone to contact me ASAP because of my lights go off with my small kids I will contact my attorney this is illegal and moral and downright irresponsible for your employees to do this and hang up in my face