my mom's car gearbox was diagnosed to be a gearbox problem and yet it is over 3 years guarantee period which the car was bought in 2016. And the gearbox is still under warranty until July (it has 6 months warranty). And few days ago my mom's car was sent to the Tanchong service center and the supervisor said that due to the screw was loose because we ask the formen to open it up and check. I wanted to say, this happened right after MCO and there isn't any individual workshop was operate during MCO, and now Tanchong service claimed that we ask the formen to loosen the screw? I dont mind they make anything wrong, but not pushing all the responsibility to the customer. Kindly please contact me [protected]