Lucille Roberts increased my dues by $10 (from $36 to $46 a month). They dated a letter December 1 which was received December 26 stating the increase. They pulled the money from my account on December 26 as well. They also included a 30 day guest pass to “compensate” me for the increase which had an expiration date of December 31 (5 days left to use it). The equipment that breaks at the Commack location stays broken for 12 to 18 months on average. The price increase is definitely not worth it but the lack of proper notification is a complete disrespect for the members. When I went to cancel my membership, I was informed it takes 45 days to cancel and I am responsible for 2 billing cycles plus a $10 cancellation fee. This company continues to run themselves into the ground and if you are looking for a gym, this is not the place to join.