I got the DryBuddyFLEX from DryBuddy while in the U.S. and immediately took it abroad to use it with my son. It worked beautifully. When I had a question I emailed DryBuddy and got an answer within 10 minutes. That is great service. I find the DryBuddyFLEX to be a unique bedwetting alarm system. My research showed that no-one else has anything close to this. I m so happy with it, that I had to write my praise of the DryBuddyFLEX and the company that makes it, Enuresis Solutions. Keep it up!