I went through the drive-thru of Chicken Express in Athens Texas at approximately 12 p.m. I ordered a family 25 piece tender with two sides and I ordered an extra family side of poppers when they handed me my order my poppers were missing so I went into the store and told them that they were missing. Then they crumpled my receipt to throw it away told me that they knew they were fixing them right then then they had to open them from the freezer and fry them then I was given a brown bag with a cup in the bottom of it with poppers in it not the box of family size.