1 Jan, 2018 → by ClaimboUser268837
Dress made way too small
2
BUYER BEWARE: Placed an order for a custom Mother of the Bride dress. It came reasonably on time but it was 4 1/2" too small on the bust. Dressale are totally ignoring the problem; told me I had measured incorrectly, even though I sent them a picture of the dress and measuring the dress; told me to take it to a tailor to fix, but what could a tailor do because the dress needs to be remade again. They also offered me various discounts up to 20% on the purchase of a new dress and said if I sent the dress back I would be responsible for 80% of the purchase of a new dress plus all shipping costs. 15 emails later I am thoroughly disgusted with this company and will deal with them no more. I also tried to review the order on their website but it would seem they have blocked my negative review and only allow positive reviews. Please learn from other peoples' awful experiences with this company and stay far away