After reading few of these reviews I almost didn't go look at the truck I really wanted that they had in stock. But I figure it was worth it. Not sure what these people experience was. I had a great time no BS and got the truck I wanted and had no complaints. This was a very large dealership and couple reviews should not be a deciding factor. After telling the manager about the reviews he pointed out to me that they refuse to pay Yelp and in the bottom of the page they have over 60 good reviews that they would not publish. Yelp either gets paid or tries to blackmail a small business. My experience was not the best but a fairly normal and fun experience. It was not like a BMW dealership but I have no complaints there, the sales man and the managers were easy to deal with a week later when my check engine light came on and it was fixed at no cost to me.