1 Jan, 2018 → by ClaimboUser124263
double charged for my car hire via economy car rentals in cape town, south africa
*SOLVED
2
I have a complaint to make as I have been overcharged for my car rental Europcar in Cape Town which I booked by Economy Car Rentals . 1. On 17th Dec I booked Europacar and paid Economy Car Rentals R 1140.02 and as per attached voucher I was supposed to pay remaining R 1876.02 to Europacar. 2. Which taking the car in capetown Europacar took R 7621 as security deposit and I was told that when we return the car, after 2-3 days they will deduct my remaining amount and return the rest. 3. On 27th Dec (I gave back the car on 25th Dec) I receive the mail from Europacar saying they have deducted 2934 and returned the rest. 4. I was only supposed to pay 1876.02 as I had already paid remaining 1140.02 to Economy Car Rentals. They have again taken the full amount again and this is a double payment from my side.