DOUBLE CHARGED for a single room. After multiple attempts to call and emails, they will not respond or refund. They have different stories each time we are able to make contact. Also, charged $15.00 service fee to book which was not disclosed on booking. We thought we had contacted the hotel direct. They are sneaky. Also, hard to understand. Asked where they are located - they are in the Phillapines. BEWARE, DON'T USE THIS COMPANY