never book with sell off vacations!!! they double charged me for a vacation, charging $842 then another $942, i was out $842 of my account when i arrived back from vacation for 7 full days while all they did was wait for it to refund back to me, in the meantime, i had payments coming out and bills coming out of my account, that they are making me cover the costs of. They have refunded nothing, they did nothing for me the entire week i dealt with it, i had 842 missed because of their mistake out of my bank, and they will do nothing to refund a dime. Always book with westjet directly or another company, never book sell off!! worst customer service i have ever received