Dear Team, I got charge two times, as follow but I got balance 10 Euro only. Details are as follows. PURCHASE DETAILS - User name: reset12345 - Product description: Credit for Actionvoip - Credit amount: EUR 10.00 - Handling fee: EUR 0.42 - VAT amount: EUR 0.00 - Total amount (this amount will be charged): EUR 10.42 - Transaction date: 2017-08-11 - Payment method: Credit card - Invoice number: [protected] 17 00007 PURCHASE DETAILS - User name: reset12345 - Product description: Credit for Actionvoip - Credit amount: EUR 10.00 - Handling fee: EUR 0.42 - VAT amount: EUR 0.00 - Total amount (this amount will be charged): EUR 10.42 - Transaction date: 2017-08-10 - Payment method: Credit card - Invoice number: [protected] 17 00006 - Auto Recharge: ON (When credit lower than EUR 1.00) - The transaction will appear as "Dellmont" on your account statement. Please check and give me refund or send me balance of 10 Euro back. revert in case more info required. Best regards, Rupesh [protected]