To whom it may concern On 8/28/20 I went on line to make a payment of $121.50, This payment was taken from my account twice on 8/31/20. I need a refund are a check for this duplicate charge. If you need me to provide a copy of my bank statement please email me a [protected]@charter.net with the information to do so. I have left several messages trying to clear this matter up. Donna T. Hall patient [protected]