19 Sep, 2018 → by ClaimboUser861760
Double booked a room at the same hotel, one with RC and one with Hyatt
My husband and I both booked rooms at the same hotel. Not knowing the other had booked a room. Not being aware it was NOT the Hyatt site I booked and it was non refundable. Within 5 minutes of booking my room I realized we already had a booking. I called immediately...