8 Jul, 2020 → by ClaimboUser656938
Door is rotting on edge.
1
Bought Therma Tru door for my home. Had less than 5 years, edge of door is rotting, the rest of the door is fiberglass . Therma Tru says warranty doesnt cover edge of door from rotting, this was a very expensive door, they have issues with their doors edges and have gone to composite edges instead of wood, this was a poor design, and they realize this now. But the ones of us with the wooden edge doors will just have to live with the problem according to the Therma Tru rep. As a customer, to yourself a big favor do not purchase a Therma Tru product, youl Be sorry you did. They do not stand behind their products. User's recommendation: Don’t buy Therma Tru products.