Needed the convection motor repaired on my LG on December 2019 the Thursday before Christmas. I am not a technician, but I did google and sort of knew what the problem would be. The tech was as dumb as two toads put together. Told me that the oven used only the broiler to heat and the fan would just stir the air if I was not using the convection. This, while I am looking at the back of the oven glowing red and hot. Did not have the part. Will be back on the Monday prior to Christmas. Waited and waited....No call no show. Then suddenly yesterday, alas and email! They are coming tomorrow morning to do the repair. NOT. Fixing it myself.