18 Apr, 2017 → by ClaimboUser479073
Don’t use HopShopGo
1
I used hopshopgo's online calculator to estimate international freight. Link http://www.hopshopgo.com/hopshopgo/red3.calculator.do On a US$70 item at 3.5kgs the quote was US49.00 However, I received an invoice for US121.00 based on the fact that the items size 50.50 x 40.50 x 40.00 (cm) /19.88 x 15.94 x 15.75 (inch) was greater than the weight. I contacted hopshopgo, they suggested if I can't afford shipping, to return the item to the merchant for a refund. The online quote calculator does not take into consideration the size of the package, however, once the package arrives, hopshopgo takes this into consideration - when you are obliged to accept. I would never use hopshopgo again. They are unethical.