3 Aug, 2010 → by ClaimboUser507215
Don’t Let W hotel in Chicago park your car.
Chicago W hotel dented my car when they parked it and will not fix it. When I called to complain they asked me where the damage was and I said all four corners of car were damaged. Then I asked them to send me a copy of the valets check in sheeet (where they mark damage on the car). All four corners of the car were marked for damage but only 1 spot was actually damaged. Got a major run around from their insurance company, valet company, and W Hotel. Think Valet kicked side of door because he wasn't happy with his tip. They charged $45 to park it so figured a tip was not in order.