I purchased the package October 2019 for $398., and then upgraded to all inclusive for 5 days, 4 nights in Cancun another $599. They are nice before you pay. Then comes out the claws. They give you a run around about everything. First I had to wait to request my dates fill out more forms. Three weeks later still waiting, I called back and always get Jenny who is completely rude and unprofessional. I am so upset to get scanned like this and want to take action but not sure what I can do?