I bought a dress from DressLily for my birthday party and paid extra money for expedited shipping. However the dress never arrived. So in the end I had to spend more money buying a new dress from a local store. I will never purchase anything from DressLily again and I will never recommend them to anyone! When I contacted their customer service by mail I told them that I want a full refund. But they said that they can offer me only a discount coupon. Why would I want a coupon? To buy more garbage that's never going to show up? That makes no sense! As soon as this package arrives they will get it right back. I already have a dress, and all I want from DressLily is my money back. Do not waste your money on them!