2 Dec, 2019 → by ClaimboUser45322
Don’t buy from them their word means nothing!
1
Worst experience of my life. Last July I bought my new dream motorhome at their Alverado dealership. I was promised by my salesman, Marty, and the management, that they went over my new motorhome very carefully and made sure everything is in perfect condition. Yet when I drove out I discovered all they did was wash the outside and poorly broom sweep the inside. There was almost no gas in the gas tank, no washer fluid, no propane. That was the easy stuff. Later I found out the little fireplace does not work, neither does the heat pump, the water heater was never wired for electricity even though it has a button to push for electricity. The gas panel was burned up by the time I arrived at my home in Houston. Every time I open the slides more screws fell out. The window coverings are either not working or at least crooked. I went to Canada with so much wrong and when I called them in October and begged if I could come by and get the warranty work done on my way back to Houston. It would have been so convenient to stop by on my way back from my trip. But they did it again. I was told no opening until mid-January. If you do buy from them don’t be like me, don’t leave until you check each item and make sure it really works. I was very inexperienced and worst of all I believed what they told me.