I ordered out door clock from the website www.frontgate.com. The payment was clear and prompt, but after could of days I haven’t received any news from the seller. I called to the customer services and it turned out that they haven’t received my order. WTF? I ordered this clock again through the online agent, but after 7 days I got two separate clocks, and of course I returned one, but these # haven’t returned my money back. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?