I registered my Domain with Google about 7 years ago, and had been previously charged $20 a year for auto-renewal. I forgot to renew a credit card that expired, which I had been using for auto-renewal, and found out that my domain expired a few days ago. I am sure this happens a lot, so no big deal right? I went in and renewed the payment information, and was told by Google that the expired domain was now up to date and renewed. Not so, as I was still not receiving Google mail through that domain. 10 calls totalling 5 hours to both Google and Enom support, I was told that the only way to renew the domain was to set up an account with Enon. Not only did it take 5 hours and 10 calls to get that answer, but on top of that, ENOM will not set up your expired domain without a $49.95 payment. Since at that point, I couldn't transfer the domain to GoDaddy (who charges $7.95 for the transfer and around $10 a year for domain hosting), ENOM could essentially name their own price. The only other option was to let the domain stay in expired state which is not an option for most users. If Enom would have said that expired domain renewal is $500, I'd have had to pay it! So, I am out $50, and 5 hours of my time, because Google decided to partner with Enom for domain services and I forgot to update my credit card at renewal time.