To Whom It May Concern: I am having several problems with this vendor. The most troubling one at this moment is that this item is on their site for two different prices - $53.72 and $95.44. I was charged the higher price. This is not acceptable. Further, here in Canada, if a vendor double prices an item, the client pays the lesser sum. Further to being fraudulently charged the higher price, the item is totally unacceptable. It arrived at my home with the exterior wrapping torn, strained, and, just in general, in deplorable condition. Too, upon opening the package the wig looked like a rat's nest. I could do nothing to tame it down to where it vaguely resemble that which the site had shown. I have previously contacted Wigsbury, and they have not offered any compensation nor an address to which I may return the item. I would sincerely appreciate any assistance that you could offer me. Respectfully, Darlene Sand