Last Sunday [protected]) my wife and I were shopping for a dog grooming brush she had seen on TV. When we found what she was looking for, we could not easily confirm what the total price was. We had to enter all of our information in order to find out what the final price would actually be. We did that, MISTAKE. Once we had determined the price we did not want the item we were looking at. So there was no apparent way to abort the site, and there also was not confirmation screen to actually place the order. We just left the site, and went on about our shopping. Come to find out last night there was a pending charge on the card I used to get the information I needed. We never confirmed or placed an order! THIS COMPANY IS LARGE ENOUGH TO KNOW THAT THEY SHOULD HAVE AN ORDER CONFORMATION PROCESS. Unless they want orders to be placed that people DO NOT actually want, thinking that the amount is small enough that people won't bother to complain or try and cancel the order. SURPRISE! That tactic did not work this time. Ron J L