17 Aug, 2014 → by ClaimboUser798257
Docking fee charge

I recently purchased a Subaru Outback at Kinney Motors in Rutland, Vermont. The reason I purchased it was the fact that the brake line failed in my 2002 Outback, a car that gets little use but that nearly scared my wife to death when she went to stop it. I went to trade the car in towards the purchase of the new Subaru, but there was a problem with the title so I could not be paid. I was told to get a re-issued title so sent out an application for same. Three days later I became aware of the recall and the fact that Subaru was willing to fix the brake line for free so I contacted Kinney to ask them not to sell my 2002. For three hundred dollars I thought the car could serve some useful purposes on my 103 acre property. I was told the car was already gone. Then four days ago with recall letter in hand I returned to Kinney with the title and found out that the car was still in their back lot. Since I still owned the car and had not received any money for it. I told them that I would prefer to have the car returned to me with a repaired brake line. I was told that I could have the car but only if I paid 742 dollars. I have purchased six of the eight Subaru's that I have owned from the Rutland dealership but must ask if this is any way to treat a customer who is far less than satisfied at this time. Michael E. Scovner MD s***@myfairpoint.net
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Michael Scovner MD you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.