1 Jan, 2018 → by ClaimboUser61908
do not want to pay claim

3

Mr Du Plessis from North West turned and crashed into my beetle beginning May 2012. He admitted fault!!! I don't have insurance for my vehicle, he has insurance with OUTSURANCE. After 2 months Outsurance eventually sent an Assessor, after telling me i had to get my own quote! They find the damange is more than the value of the car. They are "writing my car off". They say insured is 70% at fault my driver 30%, NOT TRUE. Although their client admitted fault and said to my friend the driver that he has a long trip and was tired, he did not see him. My friend had the lights on and clear break marks can be seen on the site. Mr Du Plessis turned in front of an oncoming car that was stravelling straight and the accident happened because the Mr Du Plessis took a short cut. He did not even turn by the Stop the driver of the beetle was halfway into the stop section when Mr Du Plessis turned. This is just a way not to pay for my vehicle to be repaired, typical Insurer. My vehicle was in Roadworthy, Licensed, running condition. Its been standing at my home since the accident. I cannot drive it to get another HONEST quote. Ever yBeetle place I phoned dont bother returning my calls. I insist OUTSURANCE repair my vehicle. Their cleint is at fault here. I do not have R14 000 as per their quote to repair it. By not having this car running, it has put my friends job in jeopardy! OUTSURANCE falsly adverstise. Every quote i've asked for is the most expensive. The people dealing with my claim and documents have not kept me updated. At every chance i will not encourange friends, family or whoever to use this company. DISHONEST CO I got a response from Outsurance same day. My complaint was sent to the claims department where Mary-Ann phoned to say she is still happy that Outsurance won't pay. Still awaiting her email. My beetle is not getting repaired. The panelbeater they have used is expensive. I can get my beetle repaired for approx R7000-00, Outsurance must pay this money to me and i will fix my car myself! The old man ADMITTED fault is not telling the truth, says it was dark and we didn't have our lights on. Lier!
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