May I advise the public not to engage any form of contact with this casino. Their systems are of a substandard nature. When you are in a middle of a tournament they experience technical difficulties. Difference between them and other online casino's such as Full Tilt is that they do not refund you your buy in. They do not take you back to the table and you can not even find the table on the list of games in progress. I have written off the money and have requested that my account be closed. JUST BE AWARE!!! LOOK AT ALL THE COMPLAINTS. When I raised the issue with online support they were polite but have made no effort ( except more unproffesional mistakes - wrong dates etc.). P.S. Make sure to write down the 20 or so diget number for the specific game you are playing just in case something happens. They want this number to follow up. VERY POOR TECHNOLOGY!!!