25 Jun, 2019 → by ClaimboUser397049
DO NOT USE THIS DELIVERY SERVICE!!

1

This company will nickel and dime the crap out of you!!! DO NOT USE! First, they make you sign this ridiculous contract (make sure you read the whole entire thing btw) that makes you commit for a minimum of 40 weeks otherwise you have to pay to get out of it. Secondly, NO WHERE in the contract or on the website when you sign up, does it say ANYTHING about a delivery fee or charge. That’s where they get you! They say that they will send you an email confirmation about your order and your account. NOPE! They make you either call them or they call you. They called me over and over and over again. I didn’t answer because I figured it was just some person that was going to try to upsale me a bunch of crap I didn’t need (I hate talking to salespeople), so I never did talk to anyone before my first delivery came. Well, my first bill comes through and its a $6 delivery charge for 3 gallons of milk! Geez! So then, there’s nothing I can do but call and talk to someone. Well, they were nice enough to reduce the delivery charge for me to $3 (whoop dee doo), at least its something I guess. BUT THEN, one week later all the sudden my delivery charge goes up by a dollar (wtf!). So again, I have to call them and talk to them...they tell me because of some stupid new policy that it’s a “mandatory raise in price” and there’s nothing they can do about it to make it less than that. That’s the lowest they will go. So ridiculous!! And lastly, they have this stupid little charge for the bag they give you to put your products in, so if you don’t have it sitting out the night before they deliver then you get charged for the bag. The thing is, you know they purposely give you this dinky, light weight bag so that if you aren’t careful and don’t have something to weigh it down with, it will blow away with the slightest wind gust and you’re screwed! Just all in all, you can tell this company is ran by a bunch of crooks who are just out to make a buck in any little way possible. Not a company you want to work with as a consumer, that’s for sure!
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